General Knowledge

Problems unzipping files with WinRar and WinZip

10/10/2017Zia McKie
If you are experiencing problems extracting files using WinRar or WiZip please make sure you have the latest versions installed: Note: Older versions of WinRar and WinZip can cause problems when extracting certain files. WinZip -  www...

Connect App stops during download

25/07/2017Zia McKie
If you are experiencing difficulties whilst using the Continuata Downloader, for example; the Continuata App stops during the download or gets stuck at a certain percentage in the download/installation process.  This can be resolved by going t...

How to repair disk permissions in OS X

10/07/2017Zia McKie
If you find your Mac is running a bit more sluggish than usual, or a program you frequently use starts behaving oddly, you might need to repair your disk permissions.  To do this: Open the Disk Utility by selecting Applications -> U...

Pro Tools 11 and the 64 bit AAX format

06/07/2017Zia McKie
Given the level of discussion circulating on the web in recent months, you would have been hard pressed to avoid the subject of AVID 's recently released Pro Tools 11 with the long awaited 64 bit version of their music host software. This  ...

Logic Pro X - Requires 64 bit AU Plug-ins

06/07/2017Zia McKie
The release of Apple's Logic Pro X has seen a vast addition to the power that was already in Logic Pro 9. There  are still a few features - like an update to the EXS24 Sampler, that we  would like to see enhanced, but Apple may very w...

How to expand Rar files

06/07/2017Zia McKie
All of the Time + Space exclusive downloads are compressed using Rar files. Each product is split into multiple Rar files. It is important to download all of the parts before you can install the product. The download parts contain everything you wo...

VSL Vienna Key eLicenser Lost or Stolen

05/07/2017Zia McKie
VSL , along with many other major development companies require the use of an eLicenser dongle/key in order to use their products. The eLicenser is a USB key, designed to store the users' license(s) in order to use specific software products ...

How do I find my SAGE folder (Stylus RMX Library)?

05/07/2017Zia McKie
The data files for Stylus RMX are stored in your SAGE folder. When you update your patches or soundsources, you are updating files in your SAGE folder, which was created when you originally installed Stylus RMX. Your SAGE folder is located inside yo...

Logic Pro X not seeing Audio Unit plugins

If your plugin is not being detected by Logic Pro X please try either or all of the following procedures: Method  1 : Run the AU Manager from within Logic Pro X. Method  2 : Go to Macintosh HD/Users/Library/Cashes  ...

What is the Gatekeeper feature on OS X 10.12 Sierra and how do I bypass it?

05/07/2017Zia McKie
Gatekeeper is a feature which was first introduced on the Apple OS X 10.8 Mountain Lion update but is still in use on the Apple OS X 10.12 Sierra update. It was put in place to help guard against possible 3rd party malicious software downloaded from...