If you've got your hands on the new Spectrasonics Keyscape virtual instrument but are having issues with the installation process, try the following:
1: Run the Keyscape download manager and allow up to 3 hours for the large files to be completely downloaded.2:
2: Now, wherever you directed the download manager to place its files, you will find a folder called Keyscape Installation.
3: If you are unsure where you directed the Download Manager to place these files, I recommend checking your downloads folder and desktop to locate it.
4: If the download reached completion, this folder will contain a working installation file within its Mac folder. Run the Keyscape Installation pkg file to begin installing the software and follow the onscreen prompts.
Keyscape: Physical (Boxed) Version
1: Your first step is to insert Keyscape Drive A into your computer. There is a flip-out mechanism on the credit-card shaped drives that allow you insert the drives into your computer via USB. Start with the drive labeled A.
2: Once this drive appears on your desktop, double click it to open it.
3: Inside, you will see a few files and folders, one of which is Keyscape Installation.url.
4: Double clicking that .url file will open a web browser which will prompt you to login using your Spectrasonics User Account credentials.
5: Once you log in on this screen, you will be presented with download links for an installer file.
6: This is not the same file(s) provided by the download manager: it is a very small file that is designed to utilize the large data files that are already loaded onto the currently inserted Keyscape Drive A.
7: When this installer is downloaded, run it to being the installation process.
8: This will guide you through the necessary steps and will prompt you when you should insert the second drive B.
Either of these options will allow you to authorize the installation using your Spectrasonics User Account.
The first time you load the plugin in your DAW you will be prompted with instructions on how to authorize and begin using the product.