Due to an unfortunate error, the Zero-G Lounge and Chill library was found to have a fault within the Apple Loops formatted files.
The downloadable version of Lounge and Chill has had these faulty files replaced and is now working.
If you have purchased/will purchase the DVD version of Lounge and Chill, unfortunately the Apple Loops will not work correctly.
Please fill out a support ticket (linked here) quoting your order number so that we can send you across a link to download the repaired Apple Loops files.
We are sorry for any inconvenience caused by this.